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Values explain what is “good” or “bad,” “right” or “wrong,” “just” or “unjust.” Differing values need not cause conflict.
People can live together in harmony with different value systems.
Supporting the safe and balanced expression of perspectives and emotions for acknowledgment (not agreement) is one effective approach to managing relational conflict.
Data Conflicts Data conflicts occur when people lack information necessary to make wise decisions, are misinformed, disagree on which data is relevant, interpret information differently, or have competing assessment procedures.
Whether big or small, conflict is not confined only to a person and the people around her/him.
It can be between people one is not even associated with.
Structural Conflicts Structural conflicts are caused by forces external to the people in dispute.
Relationship Conflicts Relationship conflicts occur because of the presence of strong negative emotions, misperceptions or stereotypes, poor communication or miscommunication, or repetitive negative behaviors.
Relationship problems often fuel disputes and lead to an unnecessary escalating spiral of destructive conflict.
Most data conflicts will have “data solutions.”Interest Conflicts Interest conflicts are caused by competition over perceived incompatible needs.
Conflicts of interest result when one or more of the parties believe that in order to satisfy his or her needs, the needs and interests of an opponent must be sacrificed.
Value disputes arise only when people attempt to force one set of values on others or lay claim to exclusive value systems that do not allow for divergent beliefs.